Spindrift Terms & Conditions

Paying For Your Jewellery
Privacy Policy
Packaging
Delivery
Shipping Charges
Returns
Copyright

Spindrift has made every effort to display the jewellery as accurately as possible. Most products have been described with sizes/lengths. However, we are aware that colours and images vary slightly according to the monitor they are viewed on. In most cases, the only surprise is that the organic materials vary slightly in size and colour due to their natural occurrence, including shells, stones and particularly the Swarovski crystal products are far more dazzling in real life than the pixels of the monitor allow us to show!

Please be aware that whilst we take great care to accurately describe the jewellery shown on our website, all of the items are hand made from natural materials and as such their size, shape and colour may vary slightly from that shown and are usually unique.

Paying For Your Jewellery

Spindrift accepts most credit and debit cards, including Visa, Mastercard, Switch and Delta. We operate a sophisticated on-line processing system via Pay Pall, one of the world's largest credit card processing companies.

If you are shopping outside the UK, your credit card company will automatically convert the transaction to your local currency.

Spindrift Creations reserve the right to decline any orders that do not pass the Address Verification System in full, including a working land line telephone number, in certain circumstances a mobile number will be accepted. In this case customers may be asked to submit a recent bank statement or personal utility bill to confirm the name address and postcode submitted as their invoice address. This information will be treated with the utmost confidentiality. If an order is declined the customer will be asked to apply for a refund through their own credit card supplier.

Privacy Policy

Spindrift Creations comply with all aspects of the Data Protection Act of 1984 and the new act of 1998 and as such are registered with the Data Protection Commissioner. We do not disclose details of our customers to any third party.

Packaging

All jewellery is hand made, and will be packaged environmentally friendly presentation boxes, included in the shipping charge. All items will be suitably packaged to prevent damage in transit.

Delivery

Once your order has been accepted, we aim to make and ship your item(s) within 5 days, apart from bespoke orders which will be discussed when their order is made. You will receive an email notification from us as soon as your shipment has been sent. All orders are posted Royal Mail Recorded Delivery and will need a signature on delivery.

OVERSEAS ORDERS ARE PLACED AT THE CUSTOMERS OWN RISK. SPINDRIFT CREATIONS WILL NOT ACCEPT RESPONSIBILITY FOR OVERSEAS ORDERS LOST IN TRANSIT.

Shipping Charges

All orders are delivered Royal Mail Recorded Delivery, which includes full insurance and will need a signature on delivery. Delivery charges are as follows:

UK

£3.50 Royal Mail Recorded Delivery Transit 1-2 days from despatch

Europe

£6.95 Royal Mail Recorded Delivery Transit 3-5 days from despatch

Rest of World

£7.95 Royal Mail Recorded Delivery Transit 4-9 days from despatch

Spindrift reserves the right to refuse orders if the correct delivery charge is not paid.

Returns

We will do everything possible to ensure that you can be confident of making a secure, risk-free purchase from us but in the unlikely event that you are unhappy in any way with our service or products, please contact us immediately and we will attempt to put things right or arrange for a return. For health and hygiene reasons, no returns are available on pierced earrings.

All returned items must be sent back to us within 7 days of receiving the order in the original presentation box and wrapped in protective packaging to prevent damage during return transit along with all attached documentation and paperwork. This is the customers' responsibility.

All returns should be sent to:

Copyright

All rights, including copyright, of all jewellery designs and content of these web pages are owned by Fiona Watson.

You are not permitted to copy, download, store (in any medium), adapt or change in any way the content, designs or images contained within the web pages of Spindrift Crations for any reason whatsoever without the prior written permission from Fiona Watson.

Copyright © 2005 Fiona Watson. All Rights Reserved.

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